Frequently Asked Questions
What is the Promotional Offer?
Purchase an Opel Mobile SmartJ5 Phone (Participating Product) from a participating store and you will be entitled to receive an Opel Mobile SmartJ5 phone case valued at $20.
What stores are participating?
JB Hi Fi, Australia Post, The Good Guys, Harvey Norman
Who is eligible to enter?
Australian residents who purchased an Opel Mobile SmartJ5 Phone from a participating retail store during the promotional period.
When does the promotion start?
09:00 AM AEDT 1 April 2024
When does the promotion end?
11:59 PM 31 July 2024
What is the Participating Product?
Opel Mobile SmartJ5 phone
What is the bonus gifts?
1 x $20 SmartJ5 phone case
How do I redeem my Gift when purchasing a Participating Product from a Participating Retailer?
1. Purchase a participating product from a Participating Retailer during the promotional period
2. Keep your valid proof of purchase (as outlined below) and IMEI for all participating products.
3. Provide a copy of your proof of purchase and IMEI number through the redemption portal https://opelmobile.ie/j5redeem
Instructions on how to find IMEI/Serial number can be found at the following:
www.opelmobile.localhost/how-to-find-an-imei-number/
4. Follow the prompts to receive the Gift that will be delivered to your Australian mailing address.
5. You can redeem your Gift/s from 09:00 AM AEDT 1 April 2024 until 11:59 PM 7 August 2024
Is there a limit for the promotion?
There is a limit of one claim for the Gift per participating product purchased.
Can I transfer or redeem this gift for cash?
The Gift is not transferable and cannot be redeemed for cash.
Contact
For any issues, please email us at help@opelmobile.localhost or phone 1300 971 584 8am to 6pm Mon to Fri AEDT (excluding public holidays)
Talk to an Opel Mobile Expert Today
Call 
1300 971 584
